Raylu Group LLC

Effective Date: January 1, 2025

Raylu Group LLC (“Raylu,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website raylusupplies.com or interact with us through our services.

1. Company Information

Legal Name: Raylu Group LLC
Address: 525 Route 73 North, Marlton, New Jersey 08053
Phone: +1 888-347-0303
Email: [email protected]

2. Information We Collect

We may collect the following types of personal information when you interact with our website, forms, or services:

Full name

Email address

Phone number

Business or organization name (if provided)

Information submitted through contact, quote, or catalog request forms

Additionally, we may automatically collect certain technical information, including:

IP address

Browser type and device information

Website usage data, cookies, and log files

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to inquiries, quote requests, and catalog requests

To communicate with you regarding our products or services

To provide customer support and follow-up communications

To send transactional or informational messages related to your request

To improve website performance and user experience

To comply with legal, regulatory, or contractual obligations

4. Legal Basis for Processing (Where Applicable)

When applicable, personal data is processed based on one or more of the following legal grounds:

Your consent

Performance of pre-contractual or contractual obligations

Legitimate business interests, including service improvement and security

Compliance with legal obligations

5. Use of Third-Party Services

We may share your information with trusted third-party service providers that assist us in operating our business, including but not limited to:

GoHighLevel (CRM, email, and SMS communications)

Email and SMS service providers

Website hosting and analytics providers (e.g., Google Analytics)

These providers are authorized to use your information only as necessary to perform services on our behalf and are required to protect your data.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality and analyze site traffic. Cookies help us understand how users interact with our website and allow us to improve performance.

You may control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. Email and SMS Communications

If you provide your contact information, you may receive transactional or informational emails or SMS messages related to your inquiry or request.

You may opt out of marketing emails at any time by using the unsubscribe link included in each message.

You may opt out of SMS communications by replying STOP at any time.

Message and data rates may apply.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will promptly delete it.

11. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your information

Withdraw consent for certain data processing activities

To exercise your rights, please contact us at [email protected].

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]
+1 888-347-0303